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Experience true peace of mind

JB Hi-Fi Education understands the critical role portable devices play in educational settings, and the impacts they can unlock on efficiency and learning outcomes. That’s why we offer you a service that gives you peace of mind and gets you back to learning in no time.

Key benefits of JB Hi-Fi Tech Care+


Any reason

Rest easy, knowing that your device is covered for any reason, no matter the condition*.


Warranty Guarantee

The Warranty Guarantee provides certainty for mechanical and electrical faults across the 3 years of the Tech Care+ plan.


No hidden costs

With us, there are no unexpected fees to worry about.


Swift turnaround

Fast resolutions with Replace plan (as fast as next business day) and Refresh plan (5-business day), minimising downtime.

Why choose JB Hi-Fi Tech Care+?

Day one coverage

Your device is protected from the moment you get it.

Trusted support

Benefit from the backing of JB Hi-Fi, Australia's largest electrical retailer, and supported by SquareTrade, an AllState company.

Any reason coverage

Our service covers all reasons, from scratches to severe damage*.

*Excludes lost or stolen devices

Length of cover

Rest assured that your device will be covered for the first 3 years of ownership.

Replace plan

You will receive an advance exchange, meaning the administrator will send you the replacement device before it has received your device!

Refresh plan

Your device will be brought back to optimum working condition, through diagnostics and replacements of parts that are damaged or not operating at optimal capacity (such as batteries) and your device will be cleaned from debris and dirt.

Ready to experience true peace of mind? Embrace JB Hi-Fi Tech Care+ today!

To purchase, speak to our account managers. Relax, knowing your devices are in good hands.

How to make a service request

To make a service request on your Tech Care+ plan, please contact SquareTrade via the online portal or over the phone:

www.squaretrade.com.au/service-request/

1800 430 831

More information

Terms & conditions Terms & conditions
Consumer right & remedies Consumer right & remedies
Target market determination Target market determination

Connect with us

Productive conversations unlock powerful solutions. And we can’t wait to discuss your next technology decision. You can... 

Call an account manager 
Get personalised advice. Contact our team of business technology specialists today. 

Email us 
No time to call? Send your number and let us know when a tech expert can phone you. 

Create a business account 

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